TERMS
OF SALE
All Pera
products will be sold "as is" and "with all
faults". The entire risk as to the quality and performance of
the product is with buyer. Should any Pera product proves to be defective after
purchase, the buyer, not the manufacturer, distributor/retailer
assumes risk of all necessary servicing or repairs.
Any implied warranties of merchantability
and fitness for a particular purpose and all other warranties,
expressed or implied, are excluded from this transaction and shall
not apply to product sold.
Determination of the fitness or the
suitability of any product for a specific use is the
responsibility of the buyer. Claims for defective materials or
workmanship to be made within 10 days. Call for instructions.
Returns can not be accepted for used items. 20% restocking fee may
apply.
Pera reserves the right to make changes in
products built and/or sold by them at any time without incurring
any obligation to make same or similar changes on products
previously built and/or sold by them. Prices and models are
subject to change without notice.
RETURN
POLICY
Should you have a Pera
product in need of return, exchange or repair, simply contact us
via phone or e-mail.
Claims for returns or exchanges must be
made within ten days of receiving the product. No returns will be
accepted without prior factory authorization. Returns may be
subject to a 20% restocking charge. Returns cannot be accepted for
items that are discontinued, used, non-stocked, custom made,
altered or not purchased directly from Pera.
Pera uses only the highest quality materials,
however, we do not manufacture all of the component pieces used in
our products. Therefore, there may be occasions when a repair is
necessary. We will give you a factory Return Authorization Number
(RA#) and instructions for shipping your product. Items without a
factory Return Authorization Number (RA#), printed clearly on the
outside label, will not be accepted by our Receiving Department.
Repairs cannot be made on items that have been altered or
customized. We will extend every effort to make the necessary
repair quickly and return the product to you promptly. If there is
a charge for your repair you will be notified before the work is
performed.
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